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The Historic Chatham Dockyard Wagon Stop Canteen

The Historic Chatham Dockyard, Main Gate Road, Chatham, Kent, ME4 4TZ

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Access Guide

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Summary

  • There is onsite parking available here with designated Blue Badge parking.
  • The most accessible entrance has: level step free access and a manual door.
  • There is step free access once inside.
  • This venue also has the following available: seating.
  • The attractions within the Dockyard can only be accessed via the steep ramp at the site entrance.
    There is an indoor play are within the Wagon Stop Canteen.

Parking (Main Car Park)

  • This venue has a car park .
  • This is an open air car park with a loose chippings and gravel surface.
  • Parking is free for all users.
  • There is not a designated drop-off point.
  • Comments View
    • Photographs 1-4 show the main car park.
    • Photographs 5 and 6 show the step-free or shallow stepped access onto the pavement from the car park.
    • Photograph 7 shows a tarmacked car parking section that is used at times, however, it is further from the entrance.
    • There are Blue Badge bays and electrical vehicle charging bays in the No.5 Slip, to the right of the site entrance and main car park.

Parking (No.5 Slip: Blue Badge Bays and Electric Vehicle Bays)

  • This venue has a car park .
  • This is a sheltered car park with a tarmac and concrete surface.
  • Parking is free for all users.
  • There are 5 Blue Badge parking bays.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 225cm x 470cm.
  • There is a hatched zone on both sides and to the rear.
  • The nearest Blue Badge bay is 127m from the site entrance.
  • Potential obstacles between the Blue Badge parking and the entrance include dropped kerbs, uneven surfaces and a road crossing.
  • There is not a designated drop-off point.
  • Comments View
    • Photograph 1 shows the No.5 slip which has the Blue Badge bays and 6 electrical vehicle charging bays within it. This is to the right-hand side from the main car park and site entrance.
    • Access does not have to be pre-arranged.
    • A security barrier and intercom 120cm high are used to access the car park. Staff will open the barriers when requested via this intercom.
    • Photograph 4 shows one of the Blue Badge Bays and photograph 5 shows the electrical vehicle charging bays.
    • Photographs 6-8 show the route to the site entrance.
    • There is a pedestrian crossing which is level with the road one side, with a dropped kerb and tactile paving on the other side.
    • The route consists of tarmac and block paving.

Public Transport

  • There is not a bus stop within approximately 150m of the venue.
  • There is a designated drop-off area for coach tours within 150 metres of the site entrance.
  • The nearest train station is Gillingham.
  • Gillingham Station is approximately 1.9 miles away.

Entrance (The Historic Chatham Dockyard: Site Entrance)

  • There is ramped/sloped access at this entrance.
  • A width of at least 150cm and There is a ramp with a steep gradient .
  • The ramp has handrails on both sides.
  • There is a single automatic door which opens by sliding.
  • The width of the opening is 151cm.
  • There is a second set of doors.
  • There is a single automatic door which open by sliding.
  • The width of the opening is 173cm.

Entrance (Security Barriers / Entrance onto Site via Command of the Oceans)

  • There is ramped/sloped access at this entrance.
  • There is a slope with a slight gradient and a width between 75cm and 150cm .
  • The ramp has handrails on both sides.
  • There are no doors at this entrance.
  • The width of the opening is 125cm.
  • Comments View
    • The security barriers, shown in photograph 1, have a ticket bar code reader that is 92cm high. The barriers automatically open away from you.
    • The ramp and corridor, shown in photographs 2-5, lead towards the Command of the Oceans gallery space and the two exit doors that lead outside.

Entrance (Command of the Oceans to Museum Square: External Site Area)

  • There is ramped/sloped access at this entrance.
  • There is a slope with a slight gradient and a width of at least 150cm .
  • There are double automatic doors which open away from you.
  • The width of the opening is 153cm.
  • There is a second set of doors.
  • There is a single automatic door which opens by sliding.
  • The width of the opening is 168cm.
  • Comments View
    • There is a very slight slope by the first set of automatic doors, shown in photograph 2.
    • The slight slope is located beyond the second automatic door as shown in photograph 4.

Entrance (Front)

  • There is step-free access at this entrance.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 136cm.

Entrance (Side)

  • There is ramped/sloped access at this entrance.
  • A width of at least 150cm and There is a ramp with a steep gradient .
  • The ramp does not have handrails.
  • There are double manual doors which are permanently held open.
  • The width of the opening is 198cm.
  • Comments View
    • There is signage for the Thunderbolt Pier accessible and standard toilets by this entrance (photograph 4).

Inside Access

  • There is step-free access throughout the majority of the venue.
  • There are bench seats throughout the building.
  • There is background noise here.
  • Photographs 3 and 4 show the play area. The access point into the play area is 76cm wide.

Eating and Drinking

  • This is a café which serves hot and cold snacks.
  • There is step-free access.
  • There is staff can provide assistance and a counter where food and drink can be ordered.
  • Menu types include; written wall menus and menu boards.
  • Menus are easy to read.
  • The following are available here: drinking straws, takeaway cups, takeaway cutlery and a portable card machine for payment.
  • There is background noise here.
  • There is not a low level counter at the recommended height for wheelchair users.
  • The seating area has: room for a wheelchair user, tables which are accessible to wheelchair users and chairs without armrests.
  • The seating area does not have: a priority table.
  • There are some tables which are at a recommended height for wheelchair users.
  • Some flooring in the area is smooth and even.
  • The flooring is not non-slip, with and a very shiny finish which may cause glare or look slippery to some people.
  • The main section of the counter is 120cm high (photograph 2).
    Photograph 3 shows the sugar stand, 102cm high, and ice cream counter which is 125cm high.
    The table with cakes is 80cm high.
    Staff can take food over to tables if needed.
    The tables are approximately 80cm high.
    There are various picnic tables which are not accessible for a wheelchair user immediately outside the building. The tables are 77cm high with a 65cm knee recess (photographs 9-12).

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