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Jacobite Cruises - Dochgarroch Lock

Dochgarroch Lock, Dochgarroch, Inverness, IV3 8JG

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Access Guide

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Introduction

  • Services / facilities within the grounds include shared parking, waiting area, gangway, An Talla café and shop.
  • Loch Ness by Jacobite have a variety of cruise and tour options. The Contemplation Cruise departing from Dochgarroch lock is wheelchair accessible. Contemplation is a 2 hour round trip starting from Dochgarroch along the Caledonian Canal and Loch Ness with views of Urquhart Castle.
    The Inspiration Cruise is a 50 minute round trip from Clansman Harbour on Loch Ness with views of Urquhart Castle. It is not suitable for wheelchair users.
    The Freedom Cruise is a 2.5 hour round trip from Clansman Harbour on Loch Ness and includes a 50 minute cruise on Loch Ness and a 1 hour visit to Urquhart Castle. It is not suitable for those with mobility issues.
    The Temptation Tour is a 3hr coach, cruise and castle combination departing from Inverness bus station. This tour is run in partnership with D&E Coaches. This tour is not suitable for wheelchair users or those with mobility impairments.
  • Departure points are Dochgarroch Lock and The Clansman Harbour.
    Clansman Harbour is not accessible for wheelchair users and is not recommended for those who have a walking disability.
    Dochgarroch Lock is the most accessible boarding location for the cruises.
    Assistance dogs only are permitted to enter Urquhart Castle and grounds.
  • Clansman Harbour link (new tab) - click here.
  • Jacobite Maverick link (new tab) - click here.
  • Jacobite Warrior link (new tab) - click here.
  • Urquhart Castle and Visitor Centre link (new tab) - click here.

Opening Times

  • The venue has seasonal opening times.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Inverness.
  • Comments View
    • Dochgarroch Lock is located 5 miles south of Inverness on the A82.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is a shared car park with the An Talla Café and Shop.
    • The car park is located in front of the An Talla Café and Shop.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot be booked in advance.
    • There is/are 5 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 230cm x 480cm (7ft 7in x 15ft 9in).
    • The nearest Blue Badge bay is 55m (60yd 5in) from the quayside entrance.
    • The furthest Blue Badge bay is 70m (76yd 1ft) from the quayside entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is tarmac.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located at the quayside, 10m from the gangway.
  • Comments View
    • The gangway is 60m from the ticket office in An Talla.
    • There is short term 30 minute parking permitted by the quayside to allow for drop off.

Access Point (Quayside)

  • Access Point View
    • This information is for the access point located to the rear of the An Talla café and shop.
    • There is not an information board/map at this access point.
    • There is step-free access at this access point.
    • There is an open gap for access.
    • The width of the gap is 160cm.

Outside Access (Gangway)

  • This information is for the entrance located at the quayside boat landing.
  • There is level access into the venue.
  • There are no doors at this entrance.
  • Comments View
    • There are 2 boats which leave from this harbour, The Jacobite Maverick and The Jacobite Rebel.
    • The Jacobite Maverick has an accessible toilet whereas The Jacobite Rebel does not.
    • The gangway on to the boats is height adjustable to allow for wheelchair access.

Toilet with Adaptations

  • Accessible toilet facilities are not available.
  • Comments View
    • There are accessible toilet facilities in An Talla, the booking office, café and shop building
    • Accessible toilet facilities are available on the Jacobite Maverick boat.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.