Access Guide
Getting Here
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By Road
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- The Castle is less than 2 miles from Junction 15 of the M40.
There is clear signage to the Castle.
The address is: Warwick Castle, Warwick, Warwickshire, CV34 6AH. - There are two main car parks - The Stables Car Park and the Stratford Road Car Park. Both car parks have Blue Badge car parking.
There is a drop off point located in the Stratford Road Car Park. - For more information on directions and parking please click here (opens new tab).
- The Castle is less than 2 miles from Junction 15 of the M40.
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By Bus
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- There is a bus stop within 150 metres of the venue.
- The Warwick Castle Bus stops are located on Castle Hill.
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By Train
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- The nearest Railway Station is Warwick.
- The nearest step-free Railway Station is Leamington Spa.
- Warwick Station only has step-free access to and from Platform 1.
Warwick Station is approximately 1 mile from the Castle.
The nearest station with step-free access to all platforms is Leamington Spa.
Leamington Spa Station is approximately 2.5 miles from the Castle. - For more information on Warwick Station please click here (opens new tab).
- For more information on Leamington Spa Station please click here (opens new tab).
Getting Help and Assistance
- For additional information on accessibility at Warwick Castle please click here (new tab).
- There is a member of staff available for help and assistance.
- Water bowls for assistance dogs are available.
- There is a designated place of safety which can be used by people who may feel scared or at risk.
- The designated place of safety is located at the rear of the Castle Courtyard, beneath the Time Tower.
- There are a limited number of wheelchairs and mobility scooters available.
These are free to hire.
Scooters should be booked in advance of your visit.
Wheelchairs are offered on a first come first served basis.
Warwick Castle is part of the Sunflower Lanyard Scheme. The free lanyards can be collected from the Castle Entrance. - Disabled guests are welcomed to visit with a free carer ticket. Please select the carer ticket from the options and bring valid documentation with you (as a condition of entry).
- During busier periods Fast Tract Queuing is available for an individual and their carer, please speak to a member of staff for more information.
- Quiet Times and Spaces -
January to March (excluding half term) are generally quieter months, as is November.
Mid-week also tends to be quieter than weekends throughout the year.
10.00 to 11.00 and 15.00 to 16.00 are generally quieter times.
Area Summary
- Knight's Village is located at the rear of the grounds.
- For more information on Castle Grounds please click here (new tab).
- The following facilities are available in this area; standard toilets, an accessible toilet and baby changing facilities.
- The nearest changing places is located to the right of the Conservatory Tea House.
- For more information on the changing places please click here (new tab).
Parking (Knight's Village Guests - Bays 5 and 6)
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Parking
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- The venue does have its own parking facilities.
- The car park is located to the left of Knight's Village.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
- There is an additional car park for visitors.
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Blue Badge Parking
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- There is not a/are not Blue Badge parking bay(s) available.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is concrete.
- There is not a road to cross between the car park and the entrance.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- Knight's Village guests are advised to park in bays 5 and 6.
- Parking is free for Knight's Village guests.
Ramp(s) or Slope(s) (Access Point Knight's Village)
- There is a ramp/slope located off the pathway from the parking area, to the right of the Knight's Village.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is a/are handrail(s) at the ramp.
- The ramp does not have resting areas.
- The first half of the ramp has a handrail on the right going up.
The second half of the ramp has a handrail on the left going up.
Outside Access (External Entrance - Toilets)
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Entrance
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- This information is for the entrance located on the left side of the building.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Access To Toilets'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the opening is 89cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Toilet with Adaptations (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located ahead and to the left as you enter the food hall.
- This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 86cm (2ft 10in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is medium.
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Toilet Features
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- The dimensions of the accessible toilet are 159cm x 201cm (5ft 3in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 85cm (2ft 9in).
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is a shelf within the accessible toilet.
- The shelf has the minimum dimensions of 12.5cm x 40cm.
- The shelf is at a height of 105cm.
- The shelf is not located where it is reachable.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder is on the dropdown rail.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 91cm (2ft 12in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 99cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 91cm (2ft 12in).
- The contrast between the hand dryer and the wall is high.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 88cm.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located ahead and to the left as you enter the food hall.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 14m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is written text signage on or near the toilet door.
- It was not possible to access the female toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 87cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
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Baby Changing Facilities
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- Baby change facilities are available in both the female and male toilets.
- There is a flip down baby change table available.
- The height of the baby change table is 79cm.
Area (Knight's Village)
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Access and Circulation
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- There is step-free access to the lodges in the Knight's Village.
There are steps or slight/steep slopes/ramps to access the glamping and entertainment areas. - The surface throughout consists of wood and grass.
- The floor surface may be uneven in places.
- There are resting areas in this area.
- Seating in the resting area(s) include(s); picnic tables with fixed seating.
- Vending machines are not available in this area.
- There is step-free access to the lodges in the Knight's Village.
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Signage and Audio
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- Wayfinding signage is provided.
- Wayfinding signage does not include symbols or pictograms.
- The colour, design and typeface of signs is consistent throughout the area.
- Dementia friendly signage is not provided.
- There is not background music/noise in this area.
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Comments
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- The type of surface throughout is wood, grass, gravel and outdoor matting.
- There is a small lip to access the gravel path.
Ramp(s) / Slope(s) and Step(s) (Knight's Village)
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Ramp / Slope
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- There is a ramp/slope located at the rear of Knight's Village.
- The ramp/slope is used to access to the entertainment and glamping areas.
- The gradient of the ramp/slope is steep.
- There is also a steep ramp which is located to the far left of Knight's Village which gives access to the Knight's Village entertainment area (photograph 2).
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Step(s)
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- There is a/are step(s) located on the wooden walkways to the left of the lodges.
- The step(s) is/are used to access the Avenue of the Kings 1-6, glamping and the entertainment area.
- There is/are 10 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do not cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
- Some handrails are missing from the steps.
Outdoor Seating (Picnic Areas)
- The outdoor seating is located in the centre of Knight's Village.
- There is step-free access to the outdoor seating.
- There are also picnic benches.
- The surface height of the highest table is 70cm.
- All chairs are permanently fixed.
- All tables are permanently fixed.
- The type of flooring in this area is grass.
Knight's Village Entertainment Area
- At the rear of Knight's Village is an outdoor entertainment area.
- There is gated access to the entertainment area.
- The gate will be open to guests from dawn and locked in the evening.
- The width of the gate is over 150cm.
- There is a slope beyond the gate.
- The surface area is uneven.
- There is a shack to the left of the entertainment area.