Access Guide
Getting Here
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By Road
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- The Bullring is located right in the heart of Birmingham City Centre, just 10 minutes from the A38(M).
From the A38(M) please follow the signs towards the City Centre and Bullring. - There are 3 car parks available for the Bullring: Centre Car Park, Edgbaston Street Car Park and Moor Street Car Park.
Centre Car Park is located underneath Bullring. The entrance is on Park Street.
For directions to Bullring Centre Car Park please use the postcode: B5 4BU.
- The Bullring is located right in the heart of Birmingham City Centre, just 10 minutes from the A38(M).
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By Bus
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- There is a bus stop within 150 metres of the shopping centre.
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By Train
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- The nearest Railway Station is Birmingham New Street.
- The Bullring is a 4 minute walk away from Birmingham New Street Station, which connects you to all major cities in the UK.
- For more information on National Rail services at Birmingham New Street Station please click here (opens new tab).
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By Tram
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- The nearest tram stop is Grand Central.
- The Bullring is a 5 minute walk away from Grand Central tram stop.
Trams run from Birmingham to Wolverhampton. - For more information on Network West Midlands Trams please click here (opens new tab).
Getting Help and Assistance
- For the map of the shopping centre please click here (new tab).
- There is a member of staff trained in British Sign Language. Please phone the venue in advance for more information
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- There are mobility aids available.
- The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
- To obtain mobility aids please contact Shopmobility on 0121 632 1509.
- Shopmobility is located on -1 level in Central Car Park. Free hire of equipment is available to members.
For information on Shopmobility please click here .
Opening Times
- Monday 10:00 - 20:00.
- Tuesday 10:00 - 20:00.
- Wednesday 10:00 - 20:00.
- Thursday 10:00 - 20:00.
- Friday 10:00 - 20:00.
- Saturday 09:00 - 20:00.
- Sunday 11:00 - 17:00.
- Please click here for information on opening times.
Parking
- There are three car parks located around the Bullring. For information about the parking please click on the links below:
- Four more information about the Centre Car Park please click here (opens in a new tab)
- Four more information about the Edgbaston Street Car Park please click here (opens in a new tab)
- Four more information about the Moor Street Car Park please click here (opens in a new tab).
Grand Central
Entrance (Grand Central to Link Street)
- This information is for the entrance located leading from Grand Central to Link Street.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There are no doors at this entrance.
Entrance (Link Street to Bullring Link Bridge)
- This information is for the entrance located leading from Link Street to the Bullring Link Bridge.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There are no doors at this entrance.
- There is a slope with a very easy incline.
Entrance (Bullring Link Bridge to Bullring)
- This information is for the entrance located leading from the Bullring Link Bridge to the Upper Level of the West Mall of Bullring.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- There are no doors at this entrance.
Grand Central - Bullring Link Bridge
- Link Street and Bullring Link Bridge connect Grand Central with the West Mall Upper Level of the Bullring.
- Link Street contains a variety of shops, cafés and restaurants.
- There is ample room for a wheelchair to manoeuvre.
- There is step-free access.
Internal Area(s)
- Digital wayfinders are not available.
- Overhead signs are provided to aid wayfinding.
- The type of flooring in this area is tiles, wood and laminate.
- There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There are some centrally located kiosks or shops along walkways in this area.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
- Background music is not played in this area.
- There is step free access in this area.
Toilet with Adaptations (Upper Level - West Mall - Left Transfer)
- There is an/are accessible toilet(s) available.
- This accessible toilet is located to the left of Victoria's Secret.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 87cm.
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
- The dimensions of the accessible toilet are 153cm x 197cm (5ft x 6ft 6in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 86cm (2ft 10in).
- The transfer space is obstructed by a female sanitary bin.
- There is a flush, however it is not on the transfer side.
- There is not a spatula type lever flush.
- There is a sensor flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is high.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is high.
- The contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary disposal units.
- There is not a/are not coat hook(s).
- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a backrest.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is low.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 102cm (3ft 4in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 87cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 95cm (3ft 1in).
- The contrast between the hand dryer and the wall is high.
- The height of the baby change table is 90cm.
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Comments
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- There is an additional accessible toilet to the right of the accessible toilet surveyed.
Standard Toilet(s) (Upper Level - West Mall)
- Standard toilet facilities are available.
- The female and male toilets are located to the left of Victoria's Secret.
- There is step-free access into the toilet(s).
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is available.
- There are horizontal wall mounted rails available on both sides of the toilet.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 86cm.
- The height of the lowered wash basin is 64cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
Bullring
- For more information about the Bullring - St Martins Walk please click here (opens in new tab)
- For more information about the Bullring - Lower Level please click here (opens in new tab)
- For more information about the Bullring - Middle Level East Mall please click here (opens in new tab)
- For more information about the Bullring - Middle Level West Mall please click here (opens in new tab)
- For more information about the Bullring - Upper Level East Mall please click here (opens in new tab)
- For more information about the Bullring - Upper Level West Mall please click here (opens in new tab).