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RHS Harlow Carr - Gardens and Bettys Tea House

Crag Lane, Beckwithshaw, Harrogate, North Yorkshire, HG3 1QB

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Access Guide

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Overview

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Parking (Car Park 1)

  • Car Park View
    • The car park is located by the site entrance, with access from Crag Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 495cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 60m from the site entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope, uneven surfaces and bollards.
    • There are no dropped kerbs onto the pavements by the majority of the Blue Badge bays.
      Where the pavement is level with the road surface, there is no tactile paving.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (Car Park 2)

  • Car Park View
    • The car park is located on the opposite side of Crag Lane to the site entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac, loose chippings and unsurfaced areas.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, a steep ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • There is an uncontrolled pedestrian crossing over Crag Lane on route to the site entrance.
  • Charges and Restrictions View
    • Parking is free for all users.
    • There are designated parent and child bays within car park 2.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • Car park 3 is accessed via an unsurfaced path and two gates from car park 2.
      There are no designated Blue Badge bays within car park 3.

Entrance (Site Entrance)

  • This entrance is located at the front of the site.
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Entrance (Access to Grounds)

  • This entrance is located beyond reception.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 124cm.
  • The doors have a low visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 88cm.
  • The second door has a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 20 steps with a central handrail.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is not between 30cm and 45cm.

Access To (Bettys Tea House)

  • Bettys Tea House is located to the northern side of the grounds. From the ramped access to the gardens, turn right and follow the sloped downhill path.
  • The distance from the site entrance is 260m.
  • The most accessible route has slight ramps or slopes, steep ramps or slopes and uneven surfaces.

Eating and Drinking (Bettys Tea House)

  • Location and Service View
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • Menus are wall-mounted, available on a board and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located at the front of the seating area.
    • There is step-free level access to the counter.
    • The height of the counter is 91cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • The seating area is covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.

Outdoor Spaces (Accessible Route)

  • The following is available in this area: formal gardens and gardens.
  • Outdoor areas consist of concrete or tarmac, grass, block paving, gravel, bonded gravel, loose stones and decking.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: paths within the grounds (slight or steep gradients).
  • There are some seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Outdoor Spaces (Other Routes - Woodland and Arboretum)

  • The following is available in this area: a playground with play equipment, parkland, woodland and gardens.
  • Outdoor areas consist of concrete or tarmac, wood bark, grass, gravel, bonded gravel, compact earth, uncompacted earth and loose stones.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • The following areas have step-free access via ramps or slopes: paths within the grounds (slight or steep gradients).
  • The following areas have stepped access: a seating area and a couple of paths within the woodland. These paths can be bypassed by using alternative sloped routes.
  • There are seats situated along the paths for people to rest.
  • The paths have uneven surfaces.
  • Playground View
    • There is a play area with an access point over 100cm wide.
    • There are no firm and even routes over 180cm wide around the play equipment.
    • The play equipment is within easy reach for seated and standing users and users of different heights.
    • The following play experiences are available: swinging, sliding, rocking, climbing, balancing, viewing, sensory (visual, audible, or tactile) and social play.