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RHS Harlow Carr - Site Entrance

Crag Lane, Beckwithshaw, Harrogate, North Yorkshire, HG3 1QB

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Access Guide

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Overview

  • About View
    • RHS Harlow Carr consists of gardens and woodland trails. There are three play areas within the grounds.
      The site can cater for wedding ceremonies as well as providing classes for schools.
    • Facilities available in the venue include: Bramall Learning Centre and Library, the Gift Shop and Garden Centre, Harrogate Arms (café) and Bettys Tea House.
      There is an exhibition space in the Old Bath House.
      Bettys Cafe Tea Rooms and Shop is located externally to the grounds.
    • View information on opening times
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via ramp at the most accessible entrance.
    • There is step-free level access throughout the majority of areas, this may include the use of a lift.
    • The following areas have step-free access via ramps or slopes: Old Bath House, Harrogate Arms Café, Gift Shop/ Garden Centre and Bettys Cafe Tea Rooms and Shop.
      The paths throughout the grounds have slopes with slight and steep gradients.
    • The following areas have stepped access: Harrogate Arms Café and Gift Shop that can be bypassed by slopes/ramps.
      Bettys Cafe Tea Rooms and the Old Bath House have raised thresholds.
      There are a couple of stepped routes within the grounds, however, these can be bypassed by alternative sloped routes.
    • Access throughout may include uneven surfaces, manual doors, automatic doors, narrow aisles and bollards.
    • The first floor of the Bramall Learning Centre can be accessed via a platform lift and stairs.
  • Getting Help and Assistance View
    • There is seating available.
    • There is no hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and an electric wheelchair.
    • View more information on borrowing or hiring equipment (opens new tab).
    • Documents are available in the following formats: large print.
    • Large print maps are available on request at reception.
      Sensory packs are available upon request to support visitors who are neurodiverse. The packs contain a range of items (e.g. laminated signs, colour materials, a fidget toy and a magnifying glass).
      Manual wheelchairs and powered mobility scooters are available for hire. Advanced booking is recommended by calling 01423 724 681.
    • There is a water bowl available for assistance dogs.
    • There is not a designated assistance dog spending area.

Related Access Guides

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • Toilets with adaptations are located to the side of the site entrance, close to the gift shop entrance.
    • All toilets with adaptations have a right hand transfer space.
    • Ambulant toilet facilities are located within the male and female toilets either side of the site entrance.
    • The male and female step-free toilet facilities are located either side of the site entrance..
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located in car park 1.
    • Parent and baby changing facilities are located by the site entrance, within the standard toilets and two of the toilets with adaptations.

Parking (Car Park 1)

  • Car Park View
    • The car park is located by the site entrance, with access from Crag Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 495cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 60m from the site entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope, uneven surfaces and bollards.
    • There are no dropped kerbs onto the pavements by the majority of the Blue Badge bays.
      Where the pavement is level with the road surface, there is no tactile paving.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (Car Park 2)

  • Car Park View
    • The car park is located on the opposite side of Crag Lane to the site entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac, loose chippings and unsurfaced areas.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, a steep ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • There is an uncontrolled pedestrian crossing over Crag Lane on route to the site entrance.
  • Charges and Restrictions View
    • Parking is free for all users.
    • There are designated parent and child bays within car park 2.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • Car park 3 is accessed via an unsurfaced path and two gates from car park 2.
      There are no designated Blue Badge bays within car park 3.

Entrance (Site Entrance)

  • This entrance is located at the front of the site.
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Reception

  • The reception is located immediately beyond the entrance.
  • The distance from the site entrance is 2m.
  • There is step-free level access to reception.
  • The height of the reception desk is 92cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 70cm.
  • The reception has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

Entrance (Access to Grounds)

  • This entrance is located beyond reception.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 124cm.
  • The doors have a low visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 88cm.
  • The second door has a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 20 steps with a central handrail.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is not between 30cm and 45cm.

Changing Places (Transfer Both Sides)

  • Location and Access View
    • The Changing Places facility surveyed is located in car park 1.
    • The Changing Places toilet is not in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the site entrance is 90m.
    • The most accessible route to the Changing Places facility has a steep ramp or slope, uneven surfaces and bollards.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • A RADAR key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 100cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a medium visual contrast.
    • The dimensions of the facility are 400cm (width) x 301cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however they are obstructed.
    • The transfer space on the right as you face the toilet is 90cm.
    • The transfer space on the left as you face the toilet is 82cm.
    • There is a spatula flush on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet roll holder is located on the dropdown rail.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 185cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 106cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a high visual contrast.
    • The towel dispenser is 100cm from the floor.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 100cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 101cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a full length mirror.
    • There is an unobstructed shelf.
    • The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
    • The facility has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 105cm and 140cm from the floor.
    • A privacy screen is available.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • The height adjustable basin was not functional at the time of survey and was set at a height of 80cm.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located by the gift shop entrance.
    • The distance from the site entrance is 30m.
    • The most accessible route to the toilet has a steep ramp or slope and automatic doors.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 76cm.
    • The door has a locking handle.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 150cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 85cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low visual contrast.
    • The hand dryer is 87cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 174cm from the floor.
    • The height of the baby change facility when in use is 83cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
    • There are two other similar facilities in this location, one with a baby changing table and one without.