Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

RHS Harlow Carr - Harrogate Arms Café

Crag Lane, Beckwithshaw, Harrogate, North Yorkshire, HG3 1QB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Related Access Guides

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the side of the internal seating area.
    • The toilet with adaptations has a right hand transfer space.
    • Ambulant toilet facilities are located within the male and female toilets.
    • The male and female step-free toilet facilities are located to the side of the internal seating area..
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located within the male and female toilets.

Parking (Car Park 1)

  • Car Park View
    • The car park is located by the site entrance, with access from Crag Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac and loose chippings.
    • There are 15+ designated Blue Badge parking bays available.
    • The Blue Badge bays have faded markings.
    • The surveyed Blue Badge parking bay dimensions are 220cm (width) x 495cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 60m from the site entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp or slope, uneven surfaces and bollards.
    • There are no dropped kerbs onto the pavements by the majority of the Blue Badge bays.
      Where the pavement is level with the road surface, there is no tactile paving.
  • Charges and Restrictions View
    • Parking is free for all users.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Parking (Car Park 2)

  • Car Park View
    • The car park is located on the opposite side of Crag Lane to the site entrance.
    • The car park is open air/surface.
    • The car park surface consists of tarmac, loose chippings and unsurfaced areas.
    • There are 11 designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted but have no markings.
    • The most accessible route from the Blue Badge parking has a slight ramp or slope, a steep ramp or slope, uneven surfaces and bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • There is an uncontrolled pedestrian crossing over Crag Lane on route to the site entrance.
  • Charges and Restrictions View
    • Parking is free for all users.
    • There are designated parent and child bays within car park 2.
  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Car Parks View
    • Car park 3 is accessed via an unsurfaced path and two gates from car park 2.
      There are no designated Blue Badge bays within car park 3.

Entrance (Site Entrance)

  • This entrance is located at the front of the site.
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with no handrails.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium visual contrast.
  • There is step-free level access as you enter.

Entrance (Access to Grounds)

  • This entrance is located beyond reception.
  • The entrance area is not clearly signed.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open by sliding.
  • The width of the opening is 124cm.
  • The doors have a low visual contrast.
  • There is a second single automatic door.
  • The second door opens by sliding.
  • The width of the opening is 88cm.
  • The second door has a low visual contrast.
  • There is step-free access via ramp as you enter.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide with no handrails.
  • The ramp bypasses the steps.
  • There are 20 steps with a central handrail.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The step markings are not clearly visible.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 12cm.
  • The depth of the steps is not between 30cm and 45cm.

Access To (Harrogate Arms Café)

  • The Harrogate Arms Café is located to the northern side of the grounds. From the ramped access to the grounds, turn right and follow the sloped downhill paths towards the venue.
  • The distance from the site entrance is 250m.
  • The most accessible route has slight ramps or slopes, steep ramps or slopes and uneven surfaces.

Entrance (Harrogate Arms Café)

  • This entrance is located at the front of the building.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a slight gradient.
  • The slope bypasses the steps.
  • There are 4 steps with handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single automatic door at this entrance.
  • The door opens away from you.
  • The width of the opening is 114cm.
  • The door has a high visual contrast.
  • There is a push pad or push button to exit at a height of 118cm.
  • There is step-free level access as you enter.

Entrance (External Seating Area)

  • This entrance is located to the right-hand side of the building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a slight gradient.
  • The ramp is over 150cm wide with a handrail on the left going up.
  • The ramp bypasses the steps.
  • There are 6 steps with handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 15cm.
  • The depth of the steps is between 30cm and 45cm.
  • There is a single automatic door at this entrance.
  • The door opens towards you.
  • The width of the opening is 99cm.
  • The door has a high visual contrast.
  • There is step-free level access as you enter.

Eating and Drinking

  • Location and Service View
    • The most accessible route has step-free level access.
    • This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
    • Full table service is not available.
    • Menus are wall-mounted and displayed on the counter.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The service counter was surveyed.
    • The counter is located straight ahead from the café entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 85cm.
    • There is not a lowered section at the counter.
    • The counter has glazed screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the majority of areas.
    • The following areas have step-free access via ramps or slopes: the toilets (sloped internal threshold) and the external seating area.
    • The following areas have stepped access: the external seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Some flooring is shiny.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the time of day.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Toilet with Adaptations (Right Hand Transfer)

  • Access View
    • The toilet surveyed is located through two doors from the internal seating area.
    • The distance from the café entrance is 15m.
    • The most accessible route to the toilet has a slight ramp or slope and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 156cm (width) x 210cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 94cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 91cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 100cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a full length mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.