Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

John Street Stand Hospitality - Reception

Sheffield United Football Club - Bramall Lane, Sheffield, S2 4SU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • The stadium is located outside Sheffield City Centre, off Bramall Lane.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • From the Sheffield Interchange, services 47 and 48 will take you to Shoreham Street.
      Service 53 (Low Edges) will take you to Queens Road.
      From Arundel Gate, service numbers 33, 43, 44/44a (Chesterfield) or 252 will take you to Bramall Lane.
      From High Street, services 20/20a, 25/25a, 75, 76, 97 & 98 will take you to London Road/John Street.
  • By Train View
    • The nearest Railway Station is Sheffield Railway Station.
    • The ground is a few minutes walk from Sheffield Railway Station.
  • By Tram View
    • The nearest tram stop is Granville Road (Sheffield College).
    • The ground is approximately a 10 minute walk from Granville Road (Sheffield College) Tram Stop.
      This stop is served by the Blue and Purple routes from the city centre, bound for Halfway and Herdings Park respectively.

Parking

Outer Concourse (Cherry Street, Shoreham Street, John Street and Bramall Lane)

  • There is step-free access along paths.
    The surface of the paths is tarmac.
    The path on Cherry Street crosses the access road to the Tony Currie Stand car parks.
    There are 2 crossings on Cherry Street, both with dropped kerbs and tactile paving both sides.
    There are long, slight slopes along Bramall Lane and Shoreham Street.
    There are dropped kerbs located along the road to access the paths.
  • On matchdays, there is a traffic exclusion zone both before and after kick-off on the streets surrounding the stadium (Shoreham Street, Bramall Lane, Cherry Street and John Street).
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on matchdays.

Outer Concourse (Tony Currie South Stand Car Park)

  • There is step-free access along the walkway.
    The surface of the path is tarmac.
    Caution is advised due to car park traffic.
    There is a long, slight slope leading from the top of the car park to the bottom of the car park.
    There are dropped kerbs from the road to the paths at the front of the stand.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on matchdays.

Outside Access

  • Entrance View
    • This information is for the entrance located on John Street, at the John Street Stand.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'RECEPTION, SHEFFIELD UNITED EXECUTIVE SUITE, ENTRANCE'.
    • There is step-free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 170cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There is a very short, slight slope at the threshold of the entrance that can be easily overcome (as shown in photograph 5).

Reception

  • Reception View
    • The reception point is located ahead as you enter.
    • The reception point is approximately 5m (5yd 1ft) from the entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The counter is placed in front of a plain background.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is 112cm.
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system at the reception point.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is carpet.
  • Reception Seating Area View
    • There is a seating area close to the reception point.
    • Access to the seating area is unobstructed.
    • There are armchairs available.
    • There is sufficient space for a wheelchair user to use the seating area.
  • Comments View
    • There is a 110cm high ticket reader located in reception.

Getting Around

  • Access View
    • There is step-free access throughout the ground floor.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There is good colour contrast between the walls and floor in the majority of corridors/walkways.
    • There are seats with armrests on both sides at regular intervals.
    • The lighting levels are moderate to good.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is not provided.
  • Audio View
    • This venue does not play background music in public areas.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the right as you enter.
    • The stairs are approximately 10m from the entrance.
    • The stairs are clearly visible from the entrance.
    • There are manual, double doors which may be difficult to open to enter and exit the stairwell from the first floor upwards.
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located ahead and to the right as you enter.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 3m (3yd 10in) from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 137cm x 197cm (4ft 6in x 6ft 6in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.
  • There is a/are similar lift(s) available.