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Ticket Office

Sheffield United Football Club - Bramall Lane, Sheffield, S2 4SU

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Access Guide

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Contact Details

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters can be provided on request.
  • There is not an assistance dog toilet or toileting area at the stadium/near by.
  • Water bowls for assistance dogs are available.
  • There are not mobility aids available.

Getting Here

  • By Road View
    • The stadium is located outside Sheffield City Centre, off Bramall Lane.
  • By Bus View
    • There is a bus stop within 150 metres of the venue.
    • From the Sheffield Interchange, services 47 and 48 will take you to Shoreham Street.
      Service 53 (Low Edges) will take you to Queens Road.
      From Arundel Gate, service numbers 33, 43, 44/44a (Chesterfield) or 252 will take you to Bramall Lane.
      From High Street, services 20/20a, 25/25a, 75, 76, 97 & 98 will take you to London Road/John Street.
  • By Train View
    • The nearest Railway Station is Sheffield Railway Station.
    • The ground is a few minutes walk from Sheffield Railway Station.
  • By Tram View
    • The nearest tram stop is Granville Road (Sheffield College).
    • The ground is approximately a 10 minute walk from Granville Road (Sheffield College) Tram Stop.
      This stop is served by the Blue and Purple routes from the city centre, bound for Halfway and Herdings Park respectively.

Parking

Outer Concourse (Cherry Street, Shoreham Street, John Street and Bramall Lane)

  • There is step-free access along paths.
    The surface of the paths is tarmac.
    The path on Cherry Street crosses the access road to the Tony Currie Stand car parks.
    There are 2 crossings on Cherry Street, both with dropped kerbs and tactile paving both sides.
    There are long, slight slopes along Bramall Lane and Shoreham Street.
    There are dropped kerbs located along the road to access the paths.
  • On matchdays, there is a traffic exclusion zone both before and after kick-off on the streets surrounding the stadium (Shoreham Street, Bramall Lane, Cherry Street and John Street).
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on matchdays.

Outer Concourse (Tony Currie South Stand Car Park)

  • There is step-free access along the walkway.
    The surface of the path is tarmac.
    Caution is advised due to car park traffic.
    There is a long, slight slope leading from the top of the car park to the bottom of the car park.
    There are dropped kerbs from the road to the paths at the front of the stand.
  • Clear directional signage is provided on the concourse.
  • There is a stadium plan/map on the concourse.
  • There is a steward/member of staff available for assistance on matchdays.

Opening Times (Match Days Only)

  • Opening times do vary depending on timetabling.

Outside Access (Entrance)

  • Entrance View
    • This information is for the entrance located on the outer wall of the Tony Currie Stand.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'ENTRANCE'.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Ramp/Slope View
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Ticket Office(s)

  • There is/are 1 ticket office(s) located around the stadium.
  • The main ticket office is on the outer wall of the Tony Currie Stand, next to the main reception.
  • The ticket office(s) is/are approximately 4m from the entrance.
  • The ticket office(s) is/are clearly signed.
  • There is ramped/sloped access to the ticket office(s).
  • There is a clear unobstructed route to the ticket office(s).
  • There are windows, TVs, glazed screens or mirrors at/behind the some of the ticket offices which could adversely affect the ability of someone to lip read.
  • The ticket office(s) is/are not placed in front of a background which is patterned.
  • The lighting levels at the ticket office(s) are good.
  • The height of the ticket office(s) is/are high (110cm+).
  • There is sufficient space to write or sign documents on the ticket office(s).
  • There is a low section at some of the ticket offices with a height of 76cm or below.
  • There is sufficient space to write or sign documents on some of the low sections of the ticket office(s).
  • There is a clear knee recess beneath the low/lowered section(s) of the ticket office(s).
  • The clear knee recess at the ticket office(s) has/have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The ticket office(s) is/are staffed.
  • There is a hearing assistance system at the ticket office(s).
  • The hearing assistance system(s) is/are portable.
  • The hearing assistance system(s) is/are signed.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 14/01/2020.
  • The hearing loop was working at the time of testing.
  • Staff are trained to use the system.
  • The ticket office(s) is/are for home supporters.

Exit

  • Exit View
    • This information is for the exit located opposite the ticket counter.
    • The exit area/door is clearly signed internally.
    • The exit is ramped/sloped.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • There is a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 150cm.
    • There is a small lip on the threshold of the exit, with a height of 2cm or below.
    • There is a member of staff available for assistance at this exit.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the exit.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a/are not handrail(s) at the ramp.