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Wood Green Mall - Car Park East

159 High Road, Wood Green, London, N22 6YQ

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Access Guide

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Getting Here (The Mall)

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The venue offers a quiet shopping experience.
  • Tuesday mornings until 11am.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact Guest Services.

Multi-Storey Designated Parking Level (East Car Park)

  • There is/are 16 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 239cm x 447cm (7ft 10in x 14ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 11 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park and at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located close to the Blue Badge parking bays on this level and close to the exit into the shopping centre.
    • There is not a payment machine at a convenient height for wheelchair users.

Multi-Storey Car Park (East Car Park)

  • The shopping centre does have its own parking facilities.
  • The car park is located on the east side of the building.
  • The car park type is multi-storey.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bays are on level 2 next to the exit.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located inside the building.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • There is not a/are not clearly marked drop-off point(s).

Car Park Pedestrian Exit (East Car Park)

  • This information is for the pedestrian exit located to the left of the Blue Badge bays.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'The Mall'.
  • There is ramped/sloped access at this exit.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 158cm.
  • Ramp/Slope View
    • The ramp/slope is located at the front of the exit.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • The lighting levels at the ramp/slope are good.

Lift (East Car Park)

  • There is a lift for public use.
  • The lift is located to left of the Blue Badge bays.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the car park.
  • There are 2 other lifts in this location.
  • The other lifts have very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground floor to 5th floor.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The clear door width is 108cm (3ft 7in).
  • The dimensions of the lift are 190cm x 139cm (6ft 3in x 4ft 7in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

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