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Wood Green Mall - Car Park West

159 High Road, Wood Green, London, N22 6YQ

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Access Guide

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Getting Here (The Mall)

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • British Sign Language interpreters cannot be provided on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The venue offers a quiet shopping experience.
  • On Tuesday mornings until 11am.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact Guest Services.

Multi-Storey Designated Parking Level (West Car Park)

  • There is/are 19 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 226cm x 445cm (7ft 5in x 14ft 7in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 22 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located close to the Blue Badge parking bays on this level.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).

Multi-Storey Car Park (West Car Park)

  • The shopping centre does have its own parking facilities.
  • The car park is located on the west side of the building.
  • The car park type is multi-storey.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • On level 2 of the west car park.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located inside the building.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • There is not a/are not clearly marked drop-off point(s).

Car Park Pedestrian Exit (West Car Park)

  • This information is for the pedestrian exit located in the middle of the Blue Badge parking.
  • The pedestrian exit is clearly signed.
  • The pedestrian exit is clearly signed with 'Mall shopping'.
  • There is ramped/sloped access at this exit.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 158cm.
  • There is a second set of doors.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 160cm.
  • Pedestrian Exit View
    • Digital wayfinders are not available.
  • Ramp/Slope View
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 175cm (5ft 9in).
    • The lighting levels at the ramp/slope are good.

Lift (West Car Park)

  • There is a lift for public use.
  • The lift is located to the left of the Blue Badge bays.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 5m (5yd 1ft) from the Blue Badge bays.
  • There are 2 other lifts in this location.
  • The lift surveyed was West car park.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are Ground floor to 6th floor.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is medium.
  • The colour contrast between the external lift control plate and the wall is low.
  • The clear door width is 105cm (3ft 5in).
  • The dimensions of the lift are 194cm x 142cm (6ft 4in x 4ft 8in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

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