Access Guide
Getting Here
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By Road
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- Virginia Water Pavilion is located off of London Road.
- Virginia Water Pavilion has its own car park with Blue Badge parking bays.
- For more information on parking please click here (opens new tab).
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By Bus
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- There is a bus stop within 150 metres of the venue.
- There is a bus stop called 'The Wheatsheaf' that stops outside Virginia
Water car park.
It is serviced by the Number 500 White Bus service. - For more information on the bus route please click here (opens new tab).
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By Train
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- The nearest Railway Station is Virginia Water.
- For more information on South Western Railway please click here (opens new tab).
Getting Help and Assistance
- For general enquiries prior to your visit please click here to contact the venue.
- There are park wardens located around the gardens and park areas to provide assistance if needed.
- In an emergency call: 01753 860 222 or the Emergency Services on 999.
- For car park issues call: 07825 430 192.
- There is a defibrillator available at the main counter in The Savill Garden Visitor Centre.
- A member of staff can get the defibrillator and bring it to a visitor elsewhere in the grounds.
Parking (Virginia Water Pavilion)
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Parking
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- The venue does have its own parking facilities.
- The car park is located off A30 London Road.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- The car park surface is tarmac.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
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Blue Badge Parking
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- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 450cm (8ft 2in x 14ft 9in).
- The Blue Badge parking bays do not have a marked zone around them.
- The marked zones around the Blue Badge parking bay(s) have not got at least the recommended width of 120cm.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Please note that parking charges apply to all users, including Blue Badge holders.
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Paying
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- There are parking charges for the car park.
- Parking charges apply for all users (including Blue Badge holders).
- Parking is free for Friends of The Savill Garden and Members of Windsor Great Park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the entrance to the car park and at the payment machines in the car park.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Payment for parking charges is made at a payment machine.
- Payment machines are located close to the Blue Badge parking bays.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the parking charges please click here (opens new tab).
- The payment machines have a button to lower the touchscreen for wheelchair users.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is clearly visible from the car park.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
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Comments
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- More information about parking at Windsor Great Park can be found at www.windsorgreatpark.co.uk/parking.
Approach (Virginia Water Pavilion)
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Approach
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- The surface of the approach is compacted gravel.
- There is a/are fixed bollard(s) on the approach.
- The minimum width between the bollards/wall is 155cm.
- The height of the bollard(s) is 88cm.
- The bollards do not contrast visually with the paving.
- There are some bollards which have a height of 62cm.
- There is step-free access on the approach.
Outside Access (Shop)
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Entrance
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- This information is for the entrance located to the right of the Pavilion.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are permanently held open.
- The width of the opening is 95cm.
Shop
- The majority of aisle widths are not 150cm+.
- The type of flooring is tiles.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are moderate to good.
- The till(s) is/are located at the rear of the shop.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are moderate to good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 86cm.
Eating and Drinking (Virginia Water Café - Hatch)
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Location and Access
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- The following information is for the café.
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Menu types include: written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 86cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is tiles.
Outside Access (Virginia Water Café)
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Entrance
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- This information is for the entrance located to the left of the Pavilion.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the opening is 120cm.
Eating and Drinking (Virginia Water Café)
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Location and Access
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- The following information is for the café.
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Service and Menus
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- There is a counter where food and drink can be ordered.
- Staff can bring food and/or drinks to tables.
- Menu types include: handheld menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system .
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Service Counter(s)
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- The height of the counter is 85cm.
- There is a moveable card machine available for payment.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The height between the floor and the underside of the lowest dining table is 65cm.
- The distance between the floor and the underside of the highest dining table is 73cm.
- The standard height for the underside of dining tables is 70cm.
- No tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- In this area there are long tables and booths.
- The type of flooring in this area is tiles.
- The lighting levels are moderate to good.
- There are automatic doors to access the outside seating area.
Toilet with Adaptations (Virginia Water Pavilion - Right Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the left of the Pavilion area at the rear of the Virginia Water Café.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is high.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 90cm (2ft 11in).
- The contrast between the internal door and wall is high.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is high.
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Toilet Features
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- The dimensions of the accessible toilet are 145cm x 200cm (4ft 9in x 6ft 7in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 80cm (2ft 7in).
- The transfer space is obstructed by a sanitary bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is medium.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is medium.
- The contrast between the walls and floor is medium.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is low.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
- The wash basin tap type is lever.
- There is a wall fixed soap dispenser.
- The soap dispenser can be reached from seated on the toilet.
- The height of the soap dispenser is 88cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- The contrast between the hand dryer and the wall is low.
Standard Toilet(s) (Virginia Water Pavilion)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located to the left of the pavilion and at the rear of Virginia Water Café.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is high.
- There is pictorial signage on or near the toilet door.
- An ambulant toilet cubicle is available.
- There are horizontal wall mounted rails available on both sides of the toilet.
- The ambulant toilet does not have vertical wall mounted grab rails.
- The height of the wash basin(s) is 78cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are moderate to good.
Parent and Baby Room (Virginia Water Pavilion)
- There is a parent and baby room for public use.
- The parent and baby room is located to the left of the pavilion and at the rear of the Virginia Water Café.
- There is step-free access into the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 105cm (3ft 5in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 80cm.
- The wash basin tap type is lever.
- There is/are not chair(s) in the parent and baby room.
- There is a toilet in the parent and baby room.
- There is not a flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Outdoor Seating (Virginia Water Pavilion - Picnic Area)
- The outdoor seating is located at the rear of the pavilion area.
- There is step-free access to the outdoor seating.
- There are also picnic benches.
- The surface height of the highest table is 70cm.
- All chairs are permanently fixed.
- All tables are permanently fixed.
- No chairs have armrests on both sides.
- The type of flooring in this area is loose chippings.
Related Access Guides (Windsor Great Park)
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- The Savill Garden - Visitor Centre link (new tab) - click here
- The Savill Garden link (new tab) - click here
- Virginia Water Lake link (new tab) - click here
- The Long Walk and Deer Park link (new tab) - click here